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Blender 2.93.1 - Exported .glb/.gltf models have no textures
Hi, I've been trying to export different combinations for my custom character created in Blender. It's a simple robot with a principled shader applied using diffuse, roughness, normal, and metallic .…
Pierre Schiller
Pierre_Schiller
2 yrs ago
13
replies
1209
1
Last reply
Pierre Schiller
2 yrs ago
Issues
Access Forbidden
Hi - I'm evaluating Deep Motion for our studio. I was able to login yesterday and earlier today, but now all that returns is "Access Forbidden" Tried multiple times.…
Paul Kardos
Paul_Kardos
2 yrs ago
10
replies
34
Last reply
Paul Kardos
2 yrs ago
Issues
Animation Skewed -- Help?
The animation has a skewed angle with the closest side smaller and farthest side larger relative to the angle of perspective. This results in the entire animation at about a 30° angle toward the…
Ronald Flowers
Ronald_Flowers
1 yr ago
9
replies
45
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
CAN'T GET A PREVIEW
Please i do not know why i keep getting this no matter the number of times I try to preview my animation. It just keep loading over and at the end it logs out automatically.…
Augustine Orji
Augustine_Orji
2 yrs ago
8
replies
134
1
Last reply
Augustine Orji
2 yrs ago
Issues
Just upgrade to starter but no time value.
where is my 180mins?
Chia-Ming Cheng
ChiaMing_Cheng
2 yrs ago
8
replies
52
Last reply
GongfuTiger
Moderator
2 yrs ago
Issues
Stuck in loading
I created new project. But an empty error window was popped and then my account was stuck in loading... help please.
Sungwook Bang
Sungwook_Bang
1 yr ago
7
replies
71
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
Import recommended for Unreal Engine presets missing
Hi, I checked everything on youtube and your forums, and UX in tutorials does not align with your current interface. Do you have any updated resources or plan to update the unreal compatibility or…
Julian Garcia Blanquez
Julian_Garcia_Blanquez
updated
9 mths ago
6
replies
43
Last reply
Graeme Kennedy
8 mths ago
Issues
Fix pending
Fix pending
smoothing is dangerous
be careful with smoothing, I noticed improvements , but also noticed some stiffness issues. please be gentle with it, it can squeeze the life out of the animation.
Sam SMITH
Sam_SMITH
3 yrs ago
6
replies
72
1
Last reply
GongfuTiger
Moderator
2 yrs ago
Issues
How can i find my access code?
Sherkhan Nabi
Sherkhan_Nabi
2 yrs ago
6
replies
75
2
Last reply
Chaoticlock
2 yrs ago
Issues
Default character missing from menu
guys i dont know how to pick the default character with root bone fixed option i also dont have the export fbx option with those
Marcin Glowski
Marcin_Glowski
10 mths ago
5
replies
39
Last reply
Seokjun Jin
9 mths ago
Issues
Fix pending
Fix pending
I'm in the middle of a job and I have to wait until July 12 to continue,
I don't like the points system, I'm in the middle of a job and I have to wait until July 12 to continue, I want to cancel this subscription and get my money back,…
Santos Franco
Santos_Franco
1 yr ago
5
replies
40
Last reply
Santos Franco
1 yr ago
Issues
FBX doesn't look good.
Once created, the animation looked good in preview. First I tried to import fbx into blender. I didn't recognize the skeleton, this is how it looked. After that,…
Vitalii Iandulov
Vitalii_Iandulov
3 yrs ago
5
replies
75
1
Last reply
Chetan Gogoi
3 yrs ago
Issues
DAZ3d custom character upload error (joints with spaces)
Hi there, I was very excited to see the video you recently uploaded about custom characters from DAZ3d, but when I follow along with the video instructions: https://www.youtube.…
Kevin Generic
Kevin_Generic
3 yrs ago
4
replies
81
Last reply
Ice Spinks
2 mths ago
Issues
Iclone 8 import no longer working
I used to be able to drag an drop fbx into iclone 8, now I am getting an error. I tried to manually put in the deep motion profile, but it still does not work.
Duncan Harmon
Duncan_Harmon
9 mths ago
4
replies
38
Last reply
Lukas Lundberg
9 mths ago
Issues
Acknowledged
Acknowledged
Can't Create an Animation
Everytime I start a job on creating an animation, it shows an empty window. When I press OK, it's stuck on "Initializing process" forever. Anyone also experiencing this issue atm? Please help!
Jumel Josh Bigornia
Jumel_Josh_Bigornia
1 yr ago
4
replies
50
Last reply
Jumel Josh Bigornia
1 yr ago
Issues
DOWNLOADING YOUR CHARACTER
My own character with your starter package motion capture with deep motion My own character with my motion capture with deep motion Hi, please why does the animation come with your own character,…
Orji Augustine Nkemjika
Orji_Augustine_Nkemjika
updated
2 yrs ago
4
replies
153
1
Last reply
Orji Augustine Nkemjika
2 yrs ago
Issues
Page is stuck at "Creating Animation"
Hi! I uploaded a custom FBX and footage but once I begin the upload the progress bar stays empty at "Creating Animations.." what could have caused this and how might I fix it? Thank you!
Mel Lamomarco
Mel_Lamomarco
3 yrs ago
4
replies
56
Last reply
Mel Lamomarco
3 yrs ago
Issues
Does not deduct minutes, from Animations removed.
I was wondering why when I delete a motion from library that my account is not re-credited?
Sam SMITH
Sam_SMITH
3 yrs ago
4
replies
64
Last reply
Sam SMITH
3 yrs ago
Issues
I get a blank page after i click on "Create" for animation
So I'm trying to make an animation, I inserted the video, did the settings then once i clicked on "Create" button i start to see a blank page, like just a white screen.…
Usama Alabbas
Usama_Alabbas
9 mths ago
3
replies
43
1
Last reply
DeepMotion_Admin
Admin
8 mths ago
Issues
Acknowledged
Acknowledged
Cant upload any 20 sec or less video
When I try to upload videos with characters on white background, theres error
JonesJ
EloiseJ
updated
9 mths ago
3
replies
29
Last reply
DeepMotion_Admin
Admin
8 mths ago
Issues
Solved
Solved
Animate 3D doesn't go past "Starting job, please wait"
It's been a day and a half with the screen only showing "Starting job, please wait..." after I hit create on Animate 3D. Why is it taking so long? Is it really loading or is it a bug?…
Eduardo M. A. R.
Eduardo_M_A_R
11 mths ago
3
replies
43
Last reply
DeepMotion_Admin
Admin
11 mths ago
Issues
0% Forever
Has been waiting for more than 2 hour for a job to be started 🙂. There's no any cancel button before job started and hence can't even restart the process. Already at the highest plan I could go.…
Cher Chiu
Cher_Chiu
1 yr ago
3
replies
67
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
Forgot job name
Hello. I want to delete some animations but I forgot the job name. What can I do? Please help me. Thank you
Zoure Clement
Zoure_Clement
2 yrs ago
3
replies
12
Last reply
Zoure Clement
2 yrs ago
Issues
Animation Job Failed
I keep facing this error whenever I try creating an animation. What may be the cause?
Michael Asante
Michael_Asante
2 yrs ago
3
replies
69
2
Last reply
Nicky-DeepMotion
2 yrs ago
Issues
I can't load my rigged character, it gives an error
Ahmet Karabulut
Ahmet_Karabulut
2 yrs ago
3
replies
44
2
Last reply
Nicky-DeepMotion
2 yrs ago
Issues
1
2
3
4
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