Back to DeepMotion.com

How to enable Javascript

Issues

Help us improve by reporting issues and bugs.

Follow

Blender 2.93.1 - Exported .glb/.gltf models have no textures
Hi, I've been trying to export different combinations for my custom character created in Blender. It's a simple robot with a principled shader applied using diffuse, roughness, normal, and metallic .…
- Pierre Schiller
- Pierre_Schiller
- 1 yr ago
- 13 replies
- 772
- 1
- Pierre Schiller1 yr ago
- Issues
Access Forbidden
Hi - I'm evaluating Deep Motion for our studio. I was able to login yesterday and earlier today, but now all that returns is "Access Forbidden" Tried multiple times.…
- Paul Kardos
- Paul_Kardos
- 1 yr ago
- 10 replies
- 27
- Paul Kardos1 yr ago
- Issues
CAN'T GET A PREVIEW
Please i do not know why i keep getting this no matter the number of times I try to preview my animation. It just keep loading over and at the end it logs out automatically.…
- Augustine Orji
- Augustine_Orji
- 8 mths ago
- 8 replies
- 54
- 1
- Augustine Orji7 mths ago
- Issues
Just upgrade to starter but no time value.
where is my 180mins?
- Chia-Ming Cheng
- ChiaMing_Cheng
- 1 yr ago
- 8 replies
- 49
- GongfuTigerModerator1 yr ago
- Issues
smoothing is dangerous
be careful with smoothing, I noticed improvements , but also noticed some stiffness issues. please be gentle with it, it can squeeze the life out of the animation.
- Sam SMITH
- Sam_SMITH
- 1 yr ago
- 6 replies
- 62
- 1
- GongfuTigerModerator1 yr ago
- Issues
How can i find my access code?
- Sherkhan Nabi
- Sherkhan_Nabi
- 1 yr ago
- 6 replies
- 70
- 2
- Chaoticlock1 yr ago
- Issues
I'm in the middle of a job and I have to wait until July 12 to continue,
I don't like the points system, I'm in the middle of a job and I have to wait until July 12 to continue, I want to cancel this subscription and get my money back,…
- Santos Franco
- Santos_Franco
- 1 mth ago
- 5 replies
- 12
- Santos Franco1 mth ago
- Issues
FBX doesn't look good.
Once created, the animation looked good in preview. First I tried to import fbx into blender. I didn't recognize the skeleton, this is how it looked. After that,…
- Vitalii Iandulov
- Vitalii_Iandulov
- 1 yr ago
- 5 replies
- 47
- 1
- Chetan Gogoi1 yr ago
- Issues
DOWNLOADING YOUR CHARACTER
My own character with your starter package motion capture with deep motion My own character with my motion capture with deep motion Hi, please why does the animation come with your own character,…
- Orji Augustine Nkemjika
- Orji_Augustine_Nkemjika
- 8 mths ago
- 4 replies
- 36
- 1
- Orji Augustine Nkemjika8 mths ago
- Issues
Page is stuck at "Creating Animation"
Hi! I uploaded a custom FBX and footage but once I begin the upload the progress bar stays empty at "Creating Animations.." what could have caused this and how might I fix it? Thank you!
- Mel Lamomarco
- Mel_Lamomarco
- 1 yr ago
- 4 replies
- 40
- Mel Lamomarco1 yr ago
- Issues
Does not deduct minutes, from Animations removed.
I was wondering why when I delete a motion from library that my account is not re-credited?
- Sam SMITH
- Sam_SMITH
- 1 yr ago
- 4 replies
- 58
- Sam SMITH1 yr ago
- Issues
0% Forever
Has been waiting for more than 2 hour for a job to be started 🙂. There's no any cancel button before job started and hence can't even restart the process. Already at the highest plan I could go.…
- Cher Chiu
- Cher_Chiu
- 3 mths ago
- 3 replies
- 38
- GongfuTigerModerator3 mths ago
- Issues
Forgot job name
Hello. I want to delete some animations but I forgot the job name. What can I do? Please help me. Thank you
- Zoure Clement
- Zoure_Clement
- 4 mths ago
- 3 replies
- 9
- Zoure Clement4 mths ago
- Issues
Animation Job Failed
I keep facing this error whenever I try creating an animation. What may be the cause?
- Michael Asante
- Michael_Asante
- 11 mths ago
- 3 replies
- 54
- 2
- Nicky-DeepMotion9 mths ago
- Issues
I can't load my rigged character, it gives an error
- Ahmet Karabulut
- Ahmet_Karabulut
- 1 yr ago
- 3 replies
- 40
- 2
- Nicky-DeepMotion10 mths ago
- Issues
creating an animation hangs after start
I have a new freemium account just created last week. Uploaded my vid and created a BVH file with no issues. This week, there is a new log on interface wanting me to an an app to my dashboard or…
- Mike N
- Mike_N
- 10 mths ago
- 3 replies
- 27
- Ergin D10 mths ago
- Issues
neverending uploading DATA times animate3D.
LOL i don't know what to do i used 1080 and tried 720 the camera is fixed everything is kyul are you guys closed on the weekends? also after this there is the que thingy LOL.…
- Mariam Ozzy
- Mariam_Ozzy
- 1 yr ago
- 3 replies
- 32
- Mariam Ozzy1 yr ago
- Issues
DAZ3d custom character upload error (joints with spaces)
Hi there, I was very excited to see the video you recently uploaded about custom characters from DAZ3d, but when I follow along with the video instructions: https://www.youtube.…
- Kevin Generic
- Kevin_Generic
- 1 yr ago
- 3 replies
- 23
- Nicky-DeepMotion1 yr ago
- Issues
Same video, new algorithm, results in standing still
I've uploaded the same video I did with the previous version, which had an ok result, and with 2.4 it is just a standing still model.
- Fernando Closs
- Fernando_Closs
- 1 yr ago
- 3 replies
- 21
- GongfuTigerModerator1 yr ago
- Issues
no sound?
no sound where there was sound before in preview, I tried both browsers, seems like a new issue
- Sam SMITH
- Sam_SMITH
- 1 yr ago
- 3 replies
- 13
- GongfuTigerModerator1 yr ago
- Issues
Animate 3D Cloud Load error
Hello , how are you? I am currently trying to create a project with the Animate 3D Cloud solution but the screen just shows a continuous loading bar until I get an error prompt.
- Jacob Rosa
- Jacob_Rosa
- 1 yr ago
- 3 replies
- 48
- Jacob Rosa1 yr ago
- Issues
Issue with monthly subscription
Hi, I'm reaching out to you here as I couldn't find a support email. I recently subscribed to the monthly Professional plan, but both in my profile and in my dashboard,…
- Daniel Albas
- Daniel_Albas
- 2 mths ago
- 2 replies
- 18
- Daniel Albas2 mths ago
- Issues
Can't create another animation with my free account
Not enough animation time available, video is 37.118 seconds long but only 11 second(s) of animation time remaining.
- John Felix
- John_Felix
- 3 mths ago
- 2 replies
- 19
- DeepMotion_AdminAdmin3 mths ago
- Issues
Daz Genesis 2 Female: no skeleton error?
Hi, I followed your youtube Daz3d tutorial https://www.youtube.com/watch?v=ZLaiHzi0f9o Fixed the Tpose & exported as FBX But when I upload I get an error insisting there is no rigged skeleton (but…
- David Mouser
- David_Mouser
- 10 mths ago
- 2 replies
- 15
- Ergin D10 mths ago
- Issues
Initializing process.... 0% forever
My 3D rigged character is uploaded successfully but with my mp4 video after clicking "create animation" it does not change from Initializing Process 0% My video is 720p 10sec and not moving,…
- Nao Sakamoto
- Nao_Sakamoto
- 10 mths ago
- 2 replies
- 30
- 1
- Ergin D10 mths ago
- Issues

1 2 3 Next

Back to top

Help us improve by reporting issues and bugs.

Recent activity