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Blender 2.93.1 - Exported .glb/.gltf models have no textures
Hi, I've been trying to export different combinations for my custom character created in Blender. It's a simple robot with a principled shader applied using diffuse, roughness, normal, and metallic .…
Pierre Schiller
Pierre_Schiller
1 yr ago
13
replies
772
1
Pierre Schiller
1 yr ago
Issues
Access Forbidden
Hi - I'm evaluating Deep Motion for our studio. I was able to login yesterday and earlier today, but now all that returns is "Access Forbidden" Tried multiple times.…
Paul Kardos
Paul_Kardos
1 yr ago
10
replies
27
Paul Kardos
1 yr ago
Issues
CAN'T GET A PREVIEW
Please i do not know why i keep getting this no matter the number of times I try to preview my animation. It just keep loading over and at the end it logs out automatically.…
Augustine Orji
Augustine_Orji
8 mths ago
8
replies
54
1
Augustine Orji
7 mths ago
Issues
Just upgrade to starter but no time value.
where is my 180mins?
Chia-Ming Cheng
ChiaMing_Cheng
1 yr ago
8
replies
49
GongfuTiger
Moderator
1 yr ago
Issues
smoothing is dangerous
be careful with smoothing, I noticed improvements , but also noticed some stiffness issues. please be gentle with it, it can squeeze the life out of the animation.
Sam SMITH
Sam_SMITH
1 yr ago
6
replies
62
1
GongfuTiger
Moderator
1 yr ago
Issues
How can i find my access code?
Sherkhan Nabi
Sherkhan_Nabi
1 yr ago
6
replies
70
2
Chaoticlock
1 yr ago
Issues
I'm in the middle of a job and I have to wait until July 12 to continue,
I don't like the points system, I'm in the middle of a job and I have to wait until July 12 to continue, I want to cancel this subscription and get my money back,…
Santos Franco
Santos_Franco
1 mth ago
5
replies
12
Santos Franco
1 mth ago
Issues
FBX doesn't look good.
Once created, the animation looked good in preview. First I tried to import fbx into blender. I didn't recognize the skeleton, this is how it looked. After that,…
Vitalii Iandulov
Vitalii_Iandulov
1 yr ago
5
replies
47
1
Chetan Gogoi
1 yr ago
Issues
DOWNLOADING YOUR CHARACTER
My own character with your starter package motion capture with deep motion My own character with my motion capture with deep motion Hi, please why does the animation come with your own character,…
Orji Augustine Nkemjika
Orji_Augustine_Nkemjika
8 mths ago
4
replies
36
1
Orji Augustine Nkemjika
8 mths ago
Issues
Page is stuck at "Creating Animation"
Hi! I uploaded a custom FBX and footage but once I begin the upload the progress bar stays empty at "Creating Animations.." what could have caused this and how might I fix it? Thank you!
Mel Lamomarco
Mel_Lamomarco
1 yr ago
4
replies
40
Mel Lamomarco
1 yr ago
Issues
Does not deduct minutes, from Animations removed.
I was wondering why when I delete a motion from library that my account is not re-credited?
Sam SMITH
Sam_SMITH
1 yr ago
4
replies
58
Sam SMITH
1 yr ago
Issues
0% Forever
Has been waiting for more than 2 hour for a job to be started 🙂. There's no any cancel button before job started and hence can't even restart the process. Already at the highest plan I could go.…
Cher Chiu
Cher_Chiu
3 mths ago
3
replies
38
GongfuTiger
Moderator
3 mths ago
Issues
Forgot job name
Hello. I want to delete some animations but I forgot the job name. What can I do? Please help me. Thank you
Zoure Clement
Zoure_Clement
4 mths ago
3
replies
9
Zoure Clement
4 mths ago
Issues
Animation Job Failed
I keep facing this error whenever I try creating an animation. What may be the cause?
Michael Asante
Michael_Asante
11 mths ago
3
replies
54
2
Nicky-DeepMotion
9 mths ago
Issues
I can't load my rigged character, it gives an error
Ahmet Karabulut
Ahmet_Karabulut
1 yr ago
3
replies
40
2
Nicky-DeepMotion
10 mths ago
Issues
creating an animation hangs after start
I have a new freemium account just created last week. Uploaded my vid and created a BVH file with no issues. This week, there is a new log on interface wanting me to an an app to my dashboard or…
Mike N
Mike_N
10 mths ago
3
replies
27
Ergin D
10 mths ago
Issues
neverending uploading DATA times animate3D.
LOL i don't know what to do i used 1080 and tried 720 the camera is fixed everything is kyul are you guys closed on the weekends? also after this there is the que thingy LOL.…
Mariam Ozzy
Mariam_Ozzy
1 yr ago
3
replies
32
Mariam Ozzy
1 yr ago
Issues
DAZ3d custom character upload error (joints with spaces)
Hi there, I was very excited to see the video you recently uploaded about custom characters from DAZ3d, but when I follow along with the video instructions: https://www.youtube.…
Kevin Generic
Kevin_Generic
1 yr ago
3
replies
23
Nicky-DeepMotion
1 yr ago
Issues
Same video, new algorithm, results in standing still
I've uploaded the same video I did with the previous version, which had an ok result, and with 2.4 it is just a standing still model.
Fernando Closs
Fernando_Closs
1 yr ago
3
replies
21
GongfuTiger
Moderator
1 yr ago
Issues
no sound?
no sound where there was sound before in preview, I tried both browsers, seems like a new issue
Sam SMITH
Sam_SMITH
1 yr ago
3
replies
13
GongfuTiger
Moderator
1 yr ago
Issues
Animate 3D Cloud Load error
Hello , how are you? I am currently trying to create a project with the Animate 3D Cloud solution but the screen just shows a continuous loading bar until I get an error prompt.
Jacob Rosa
Jacob_Rosa
1 yr ago
3
replies
48
Jacob Rosa
1 yr ago
Issues
Issue with monthly subscription
Hi, I'm reaching out to you here as I couldn't find a support email. I recently subscribed to the monthly Professional plan, but both in my profile and in my dashboard,…
Daniel Albas
Daniel_Albas
2 mths ago
2
replies
18
Daniel Albas
2 mths ago
Issues
Can't create another animation with my free account
Not enough animation time available, video is 37.118 seconds long but only 11 second(s) of animation time remaining.
John Felix
John_Felix
3 mths ago
2
replies
19
DeepMotion_Admin
Admin
3 mths ago
Issues
Daz Genesis 2 Female: no skeleton error?
Hi, I followed your youtube Daz3d tutorial https://www.youtube.com/watch?v=ZLaiHzi0f9o Fixed the Tpose & exported as FBX But when I upload I get an error insisting there is no rigged skeleton (but…
David Mouser
David_Mouser
10 mths ago
2
replies
15
Ergin D
10 mths ago
Issues
Initializing process.... 0% forever
My 3D rigged character is uploaded successfully but with my mp4 video after clicking "create animation" it does not change from Initializing Process 0% My video is 720p 10sec and not moving,…
Nao Sakamoto
Nao_Sakamoto
10 mths ago
2
replies
30
1
Ergin D
10 mths ago
Issues
1
2
3
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