Does not deduct minutes, from Animations removed.

I was wondering why when I delete a motion from library that my account is not re-credited? 

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  • Hi Sam, your minutes are deducted when you upload a video and turn it into an animation, deleting the processed animation from your library will not credit your account back.

    Hope that helps clarify the process!

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    • Sam SMITH
    • Sam_SMITH
    • 3 yrs ago
    • Reported - view

    Well this process does not make any sense to me. I only want to pay for the animations I use, Not to store the animation your server.

    Ill come back when this is fixed.

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    • Mark Duignan
    • Novice
    • Mark_Duignan
    • 3 yrs ago
    • Reported - view

    In all fairness,  if you retrieved your animation time by deleting an animation you could have endless free usage in Freemium and both paid account!

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    • Sam SMITH
    • Sam_SMITH
    • 3 yrs ago
    • Reported - view

    Not really, Because we are paying only to store the animation data, Not to create the animation its self, thatis processing, I want to pay only for animation, in rare cases an animation does not work out right, this is about 2 out of 100 animations created, maybee allow a couple muligans for such rare case.

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