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Animate 3D FAQ: Custom Characters, Face Tracking, Hand Tracking & More!
Check out these blog posts for the up-to-date recommendations for our various features: Custom Character FAQ Face Tracking FAQ Hand Tracking FAQ Capture Guidelines Rotoscope Pose Editor Settings &…
- DeepMotion_AdminAdmin
- DeepMotion_Admin
- updated 11 mths ago
- 3replies
- 4,901
- 7
- Last replyDeepMotion_AdminAdmin3 wk ago
- Questions & Answers
How do I activate MP4
- Toby Preciado
- Toby_Preciado
- 3 wk ago
- 1reply
- 9
- Last replyDeepMotion_AdminAdmin3 wk ago
- Questions & Answers
TPose file exported from Character Creator 4 not recognized
I've set up a character's T-Pose in character creator 4 and exported it and I'm getting an error "the default pose in the file is not a T-pose...." Can you assist me?
- Kris Jackson
- Kris_Jackson
- 10 mths ago
- 4replies
- 44
- Last replyDeepMotion_AdminAdmin1 mth ago
- Questions & Answers
decided! Help me please! progress freeze on 0%
progress freeze on 0% and nothing happens for an hour
- Evgeni Sechko
- Evgeni_Sechko
- updated 1 mth ago
- 3replies
- 7
- 1
- Last replyDeepMotion_AdminAdmin1 mth ago
- Questions & Answers
Switching to Commerical License
Can we use our animations made on the free version for commercial usage if we get a paid subscription afterwords? Or are they just two separated licenses at that point? Thanks, Ryan.
- Ryan Raines
- Ryan_Raines
- 1 mth ago
- 1reply
- 11
- Last replyDeepMotion_AdminAdmin1 mth ago
- Questions & Answers
Character simulation
I am looking for tutorials on making character simulations to recreate a battle scene in Unreal Engine https://youtu.be/X6Dj4hjV86Q?si=W8-JHoJySZiw36AS
- Alec Dorfman
- Alec_Dorfman
- 1 mth ago
- 6
- General Questions & Answers
Don't Work Face Animations
Hello. I used the animation I created from DeepMotion in Unity. Except for the face, other animations work in My Character. The face animation works normally,…
- Ahmet Paracı
- Ahmet_Paraci
- 5 mths ago
- 3replies
- 40
- 1
- Last replyAhmet Paracı2 mths ago
- Questions & Answers
- Answered
- Answered
work with Cinema 4D?
Hi everyone, I'm having an issue with use rigg in Cinema 4D using DeepMotion. I've tried several methods to replace the animated rig from DM with a new 3D character model, but nothing has worked.…
- Tomasz Paluch
- Tomasz_Paluch
- 2 mths ago
- 14
- Questions & Answers
Root motion animation
Hello Everyone! I'm wondering if is it able to remove root motion in one animation in order to be used a loop animation walk inside unreal. The current animation has movement and it has some issues…
- Carlos Herrera
- Carlos_Herrera
- 3 mths ago
- 23
- Questions & Answers
deepmotion camera angle
Hello can i change camera angle? When i save to mp4 it show strange from bottom to top. How can i fix it?
- Algirdas Šaulys
- Algirdas_Saulys
- 4 mths ago
- 1reply
- 53
- Last replyDeepMotion_AdminAdmin4 mths ago
- Questions & Answers
can we not create multiple avatar together for dance?
- pankaj s
- pankaj_s
- updated 4 mths ago
- 1reply
- 11
- Last replyJoanne Butler4 mths ago
- Questions & Answers
Refund of $330.11
@DeepMotion_Admin I was supposed to get a full refund of $330.11 since July 18th and I have still not received that. Could you confirm when I will receive my refund?.…
- titilayo oyewumi
- titilayo_oyewumi
- updated 4 mths ago
- 1reply
- 38
- Last replyDeepMotion_AdminAdmin4 mths ago
- Questions & Answers
Import recommended for Unreal Engine presets missing
Hi, I checked everything on youtube and your forums, and UX in tutorials does not align with your current interface. Do you have any updated resources or plan to update the unreal compatibility or…
- Julian Garcia Blanquez
- Julian_Garcia_Blanquez
- updated 4 mths ago
- 6replies
- 25
- Last replyGraeme Kennedy4 mths ago
- Issues
- Fix pending
- Fix pending
Adult film
Can I use this with adult sites
- Jake Blacke
- Jake_Blacke
- updated 5 mths ago
- 1reply
- 95
- Last replyDeepMotion_AdminAdmin4 mths ago
- Questions & Answers
- Answered
- Answered
how to stop work in progress
I upload a footage an it stuck why to Cancel it
- Wong Bob
- Wong_Bob
- 5 mths ago
- 1reply
- 11
- Last replyDeepMotion_AdminAdmin4 mths ago
- Questions & Answers
- Answered
- Answered
Root bone option
How do you access the ability to add a root bone? No matter what options or models I select, it's always a big ol' red X on output settings.
- Morgan Young
- Morgan_Young.1
- 5 mths ago
- 1reply
- 26
- Last replyDeepMotion_AdminAdmin4 mths ago
- Questions & Answers
- Answered
- Answered
How to make a video with more than one character
How to make a video with more than one character (newBie)
- Leon Lie
- Leon_Lie
- 4 mths ago
- 1reply
- 18
- Last replyDeepMotion_AdminAdmin4 mths ago
- Questions & Answers
- Answered
- Answered
Previewer error
Hi, I got an issue each time after an animation is created and I can't preview as I got the error : "error on initilizing the previewer, please try again" Thanks !
- Clement Vitroly
- Clement_Vitroly
- 6 mths ago
- 1reply
- 33
- Last replyDeepMotion_AdminAdmin4 mths ago
- Issues
- Acknowledged
- Acknowledged
I get a blank page after i click on "Create" for animation
So I'm trying to make an animation, I inserted the video, did the settings then once i clicked on "Create" button i start to see a blank page, like just a white screen.…
- Usama Alabbas
- Usama_Alabbas
- 4 mths ago
- 3replies
- 36
- 1
- Last replyDeepMotion_AdminAdmin4 mths ago
- Issues
- Acknowledged
- Acknowledged
Cant upload any 20 sec or less video
When I try to upload videos with characters on white background, theres error
- JonesJ
- EloiseJ
- updated 4 mths ago
- 3replies
- 17
- Last replyDeepMotion_AdminAdmin4 mths ago
- Issues
- Solved
- Solved
44 second animation
I have a 44 second uninterrupted speech video, shot for AI motion capture specs. Using the free account I have been able to upload a metahuman body in TPose to use as the goal.…
- Scott Barrett
- Scott_Barrett
- 4 mths ago
- 9replies
- 44
- Last replyDeepMotion_AdminAdmin4 mths ago
- Questions & Answers
- Answered
- Answered
i cant scroll on any edit options(hair .face.glasses.etc) on the created avator
- KOSGEI ALPHA
- KOSGEI_ALPHA
- 4 mths ago
- 1reply
- 6
- Last replyDeepMotion_AdminAdmin4 mths ago
- Issues
- Solved
- Solved
Test a video from 2D to 3D
I would like to run a quick test with a custom video to see the capability of the tool. Would it be possible to load and test a .mp4 2d video and see how Avatar animate?
- Senem Tanberk
- Senem_Tanberk
- 4 mths ago
- 1reply
- 15
- Last replyDeepMotion_AdminAdmin4 mths ago
- Questions & Answers
- Answered
- Answered
Issues when I make payment
Hi, I recently made a purchase for monthly - $48 and I saw that my card was charged for annually with the amount of $468. Could you please help look into this and refund.…
- titilayo oyewumi
- titilayo_oyewumi
- updated 4 mths ago
- 3replies
- 16
- Last replyDeepMotion_AdminAdmin4 mths ago
- Questions & Answers
- Answered
- Answered
Annual Payment
Hey, if I pay an annual payment and I cancel after 2 months, does it take the cost for the whole year than cancels at the end of the year?
- Kwesi Johnson
- Kwesi_Johnson
- 1 yr ago
- 2replies
- 26
- 1
- Last replyDeepMotion_AdminAdmin4 mths ago
- Feature Requests

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