Just upgrade to starter but no time value.

where is my 180mins?

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  • Chia-Ming Cheng The Starter plan has 180 seconds of monthly recurring animation time as documented in the pricing page here: https://deepmotion.com/pricing

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  • From your screenshot it shows that you have 3 minutes (180 seconds) of remaining animation time to use.

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  • Sir I am getting the problem of animation is not completing so pls help me 

    Here are the model and video:

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    • Dfgfdg Fgdgd Did you use the same billing email during the checkout process as your main portal's login email address ? Please confirm the email address you used to login to portal.deepmotion.com and the billing email address you used during the payment / checkout process and we'll look into it.

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  • Sir I am currently using trial version and I getting this problem so kindly help me

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    • Mohit Bansal If you are running out of the 60 seconds monthly recurring animation time from the Freemium plan  you can upgrade one of the paid plans as the following to get more animation time immediately and every month. Or you can wait for the next month's recurring 60 seconds animation time to refill.

      https://www.deepmotion.com/pricing

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  • Sir I have 60 sec left but the animation loading screen is not completing ..... pls understand this and help me

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    • Mohit Bansal Your Custom Model "Hritihik.fbx" uploaded has the following error:

      [Error]: <FBXAssetBelowGround> The provided model is below the ground plane. Please re-position the model so that the feet of the character are placed on the ground plane and try again.  </FBXAssetBelowGround> 

      We tested your uploaded video "52 Ghaz (2).mp4" with Default Character and it worked well. 

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