Cant upload any 20 sec or less video

When  I try to upload videos with characters on white background, theres error

3replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • can you share your video with support@deepmotion.com for us to investigate ?

    Like
  • I also have same issue

    Like
    • Alan Varghese Hi Alan, usually this is due to users not having enough credits available on their account for their job. Can you please share your video with us at support@deepmotion.com

      Like
Like Follow
  • Status Solved
  • 7 mths agoLast active
  • 3Replies
  • 29Views
  • 4 Following