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Import recommended for Unreal Engine presets missing
Hi, I checked everything on youtube and your forums, and UX in tutorials does not align with your current interface. Do you have any updated resources or plan to update the unreal compatibility or…
- Julian Garcia Blanquez
- Julian_Garcia_Blanquez
- updated 4 mths ago
- 6replies
- 25
- Last replyGraeme Kennedy4 mths ago
- Issues
- Fix pending
- Fix pending
Previewer error
Hi, I got an issue each time after an animation is created and I can't preview as I got the error : "error on initilizing the previewer, please try again" Thanks !
- Clement Vitroly
- Clement_Vitroly
- 6 mths ago
- 1reply
- 33
- Last replyDeepMotion_AdminAdmin4 mths ago
- Issues
- Acknowledged
- Acknowledged
I get a blank page after i click on "Create" for animation
So I'm trying to make an animation, I inserted the video, did the settings then once i clicked on "Create" button i start to see a blank page, like just a white screen.…
- Usama Alabbas
- Usama_Alabbas
- 4 mths ago
- 3replies
- 36
- 1
- Last replyDeepMotion_AdminAdmin4 mths ago
- Issues
- Acknowledged
- Acknowledged
Cant upload any 20 sec or less video
When I try to upload videos with characters on white background, theres error
- JonesJ
- EloiseJ
- updated 4 mths ago
- 3replies
- 17
- Last replyDeepMotion_AdminAdmin4 mths ago
- Issues
- Solved
- Solved
i cant scroll on any edit options(hair .face.glasses.etc) on the created avator
- KOSGEI ALPHA
- KOSGEI_ALPHA
- 4 mths ago
- 1reply
- 6
- Last replyDeepMotion_AdminAdmin4 mths ago
- Issues
- Solved
- Solved
Iclone 8 import no longer working
I used to be able to drag an drop fbx into iclone 8, now I am getting an error. I tried to manually put in the deep motion profile, but it still does not work.
- Duncan Harmon
- Duncan_Harmon
- 4 mths ago
- 4replies
- 19
- Last replyLukas Lundberg4 mths ago
- Issues
- Acknowledged
- Acknowledged
Default character missing from menu
guys i dont know how to pick the default character with root bone fixed option i also dont have the export fbx option with those
- Marcin Glowski
- Marcin_Glowski
- 5 mths ago
- 5replies
- 33
- Last replySeokjun Jin5 mths ago
- Issues
- Fix pending
- Fix pending
Avaturn Feature is greyed out and not available
Avaturn Feature is greyed out and not available
- Mohit Bansal
- Mohit_Bansal.4
- 6 mths ago
- 1reply
- 16
- Last replyDeepMotion_AdminAdmin6 mths ago
- Issues
My animation got stuck at 95%
When I am using a new avaturn new Character and using face mocap then it is Stucking. The old characters are working fine can you look into it
- Mohit Bansal
- Mohit_Bansal.4
- 6 mths ago
- 30
- Issues
- Solved
- Solved
Animations in my library do not open
The animations, whose names are below and in my library, do not open even though I have waited for hours. Although I cleared the browser history and entered from another browser,…
- Ozgur Akbal
- Ozgur_Akbal
- 6 mths ago
- 1reply
- 17
- Last replyDeepMotion_AdminAdmin6 mths ago
- Issues
Bone Mapping
Updated UE to 4.27.2, after that the Bone Mapping asset was no longer recognized.
- Askar Mm
- Askar_Mm
- 6 mths ago
- 10
- Issues
Animate 3D doesn't go past "Starting job, please wait"
It's been a day and a half with the screen only showing "Starting job, please wait..." after I hit create on Animate 3D. Why is it taking so long? Is it really loading or is it a bug?…
- Eduardo M. A. R.
- Eduardo_M_A_R
- 6 mths ago
- 3replies
- 32
- Last replyDeepMotion_AdminAdmin6 mths ago
- Issues
Error
I am unable to creat animation, the icons are not working
- Killian Limisi
- Killian_Limisi
- 6 mths ago
- 1reply
- 7
- Last replyDeepMotion_AdminAdmin6 mths ago
- Issues
Create animation get like photo
Explain in photo
- Duaa Ib
- Duaa_Ib
- 9 mths ago
- 1reply
- 33
- Last replyDeepMotion_AdminAdmin6 mths ago
- Issues
Not enough credits: 0 remaining, 20 needed for completing the job
- Jsvv Jsvv
- Jsvv_Jsvv
- 9 mths ago
- 2replies
- 26
- Last replyDeepMotion_AdminAdmin6 mths ago
- Issues
Stuck at 'Starting job'
Hello, I have uploaded a video to Animate 3d. It was too large for the freemium plan so I selected the downsize video option. When I initialise the process I get the 'starting job' page and it just…
- Casey Dobie
- Casey_Dobie
- 8 mths ago
- 1reply
- 28
- Last replyDeepMotion_AdminAdmin6 mths ago
- Issues
Exported FBX does not include the texture/material shown in the animation
Hi, I created a standard character/avatar in the Animate 3D tool (note that I did not upload any custom character of my own). After creating the animation with this character,…
- Sud Kum
- Sud_Kum
- 7 mths ago
- 1reply
- 24
- Last replyDeepMotion_AdminAdmin6 mths ago
- Issues
I am not getting textures when importing to my blender
- Zxcxcx Sdcs
- Zxcxcx_Sdcs
- 7 mths ago
- 1reply
- 12
- Last replyDeepMotion_AdminAdmin6 mths ago
- Issues
Animation not exporting/importing as a 60fps asset
I am on the innovator subscription, my animation is 60 fps on the website and my input video is 60fps. But when I import the animation into Unity, its only 25fps. In Blender, it's even worse.
- Malachi Sigmund
- Malachi_Sigmund
- 7 mths ago
- 13
- Issues
BVH views not matching with green rig in Rotoscope editor
I really want to subscribe and use this program for my animations, but difficulties with the generated BVH file are preventing me from doing so. The above 3 pictures are from 3 different viewers…
- John Covey
- John_Covey
- 8 mths ago
- 21
- Issues
Iclone 8 import without 3dXchange
I see on the tutorials there is an issue importing files straight into iclone 8 and Character creater, but you have a work around using the 3Dxchange software.…
- Joe Golden
- Joe_Golden
- 8 mths ago
- 26
- Issues
Not enough credits: 0 remaining, 40 needed for completing the job.
- Thomas Phillips
- Thomas_Phillips
- 9 mths ago
- 1reply
- 22
- Last replyGongfuTigerModerator8 mths ago
- Issues
Deep Motion tips for what sort of input works perfectly?
I've only tried 2 videos, but the results are so bad I must not be understanding something. Are there more tips than the few I found? Is there a sample video I can use in my account,…
- Daniel Lawton
- Daniel_Lawton
- 9 mths ago
- 1reply
- 27
- Last replyGongfuTigerModerator9 mths ago
- Issues
Animation Skewed -- Help?
The animation has a skewed angle with the closest side smaller and farthest side larger relative to the angle of perspective. This results in the entire animation at about a 30° angle toward the…
- Ronald Flowers
- Ronald_Flowers
- 9 mths ago
- 9replies
- 39
- Last replyGongfuTigerModerator9 mths ago
- Issues
Didn't got the result
After uploading the video and spending time there was error regarding unit and java
- Coding Chef
- Coding_Chef
- 10 mths ago
- 1reply
- 19
- Last replyGongfuTigerModerator10 mths ago
- Issues

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