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Custom character download no motion
Custom character, hand tracking. looking at the rotoscope, the video seems to have tracked well when downloaded, only the hands move on the rig, even though there was much more motion.…
- Elijah Ober
- Elijah_Ober
- 3 wk ago
- 8
- Issues
Stuck in loading
I created new project. But an empty error window was popped and then my account was stuck in loading... help please.
- Sungwook Bang
- Sungwook_Bang
- 1 mth ago
- 7 replies
- 24
- GongfuTigerModerator4 wk ago
- Issues
Website Stuck at "Still loading, please wait..."
Hi, I can't work with the website today as I can't acces the dashboard. I tried to delete the cache, log in again, on an other computer, an other web browser....…
- Clement Vitroly
- Clement_Vitroly
- 4 wk ago
- 1 reply
- 7
- 1
- GongfuTigerModerator4 wk ago
- Issues
I am confussed on how to upload a video
- Chrisphine Murima
- Chrisphine_Murima
- 1 mth ago
- 1 reply
- 9
- DeepMotion_AdminAdmin1 mth ago
- Issues
Compatibility with Three.js
Hi, I recently exported a VRM from Vroid Studio and created an animation with it using DeepMotion. Within DeepMotion the animation works well but when importing back into Three.…
- Jason Daly
- Jason_Daly
- 1 mth ago
- 5
- Issues
mixamo carecter file uplod
not uplod ples solving
- Md Salim
- Md_Salim
- 1 mth ago
- 4
- Issues
Deformation issues
Testing a pose with a custom character resulted in this. My guess is bone rotation? Armature works fine in blender and Unreal. The rotoscope shows that the pose was tracked quite well.…
- Aldebaran De Tauro
- Aldebaran_De_Tauro
- 1 mth ago
- 1 reply
- 7
- 1
- Aldebaran De Tauro1 mth ago
- Issues
0% forever
- Syunrin Ko
- Syunrin_Ko
- 2 mths ago
- 2 replies
- 12
- Syunrin Ko2 mths ago
- Issues
Verification problem
Not able to verify from this step.
- Hansika Rathod
- Hansika_Rathod
- 2 mths ago
- 14
- Issues
Stuck at "Initializing process" indefinitely
I'm attempting to generate an animation with a ReadyPlayerMe avatar in Animate 3D and it has been stuck at "Initializing process" for several hours. I haven't run into any issues with this specific…
- Braden Roy
- Braden_Roy
- 2 mths ago
- 2 replies
- 15
- Braden Roy2 mths ago
- Issues
Blendshape and face tracking issues
is anyone else having issues with retargeting their face animations in Maya? I used the deepmotion default model and facial expressions came out fine but when I try to retarget the fbx on my custom…
- Navid Bolorforoush
- Navid_Bolorforoush
- 2 mths ago
- 15
- Issues
Waited a few months, still didn't get credits
I have waited for a couple of months and it still won't give me my 30 credits. If you could fix this problem that would be great!
- Joehn Revives
- Joehn_Revives
- 3 mths ago
- 1 reply
- 29
- GongfuTigerModerator3 mths ago
- Issues
Can't access: still loading... please wait...
I can't access any products. The screen was: "still loading... please wait...". And then, "A network error occurred. This could be a dropped internet connection or a potential CORS issue.…
- Le Tran Trung Nghia
- Le_Tran_Trung_Nghia
- 4 mths ago
- 44
- 1
- Issues
Exported Wrong angle
show correctly in 3d preview but when exporting, side angel is exported.
- Bhai Dupare
- Bhai_Dupare
- 4 mths ago
- 1 reply
- 35
- 1
- GongfuTigerModerator4 mths ago
- Issues
reverts back to login page
when initiating an animation job the deep motion reverts back to the login page ,this happens once video is selected and animation starts initializing , need solution ASAP
- Adnan Hassan
- Adnan_Hassan
- 4 mths ago
- 1 reply
- 7
- GongfuTigerModerator4 mths ago
- Issues
I'm in the middle of a job and I have to wait until July 12 to continue,
I don't like the points system, I'm in the middle of a job and I have to wait until July 12 to continue, I want to cancel this subscription and get my money back,…
- Santos Franco
- Santos_Franco
- 4 mths ago
- 5 replies
- 23
- Santos Franco4 mths ago
- Issues
Login failed
can not logged in my account. After creating account i go for Sign in but it always loading and can not go to my account. I tried it other browser but unsuccessful. So please help me.
- Sayandeep Adak
- Sayandeep_Adak
- 4 mths ago
- 1 reply
- 34
- DeepMotion_AdminAdmin4 mths ago
- Issues
Issue with monthly subscription
Hi, I'm reaching out to you here as I couldn't find a support email. I recently subscribed to the monthly Professional plan, but both in my profile and in my dashboard,…
- Daniel Albas
- Daniel_Albas
- 6 mths ago
- 2 replies
- 22
- Daniel Albas5 mths ago
- Issues
Not enough animation time available
So basically whenever I upload a video for a rig that is UNDER 10 seconds, it says something like it is 7 seconds long but only 3 seconds of animation time remaining or whatever adds up to 10…
- Kevin Woods
- Kevin_Woods
- 6 mths ago
- 1 reply
- 25
- DeepMotion_AdminAdmin6 mths ago
- Issues
0% Forever
Has been waiting for more than 2 hour for a job to be started 🙂. There's no any cancel button before job started and hence can't even restart the process. Already at the highest plan I could go.…
- Cher Chiu
- Cher_Chiu
- 6 mths ago
- 3 replies
- 52
- GongfuTigerModerator6 mths ago
- Issues
Can't create another animation with my free account
Not enough animation time available, video is 37.118 seconds long but only 11 second(s) of animation time remaining.
- John Felix
- John_Felix
- 6 mths ago
- 2 replies
- 23
- DeepMotion_AdminAdmin6 mths ago
- Issues
Forgot job name
Hello. I want to delete some animations but I forgot the job name. What can I do? Please help me. Thank you
- Zoure Clement
- Zoure_Clement
- 7 mths ago
- 3 replies
- 10
- Zoure Clement7 mths ago
- Issues
Не загружает ни одного видео
Пытаюсь загрузить любое видео и получаю пустую страницу. Требования видео соблюдены
- Serhei Shumski
- Serhei_Shumski
- 10 mths ago
- 1 reply
- 12
- Mikolaj-DeepMotion10 mths ago
- Issues
Video Angle Changes For The Download
Hey, when I download the animation the angle suddenly changes: in the preview I saw the character dancing right in front of me, but now I see her a bit from the side.…
- Aesthetics Experiment
- Aesthetics_Experiment
- 10 mths ago
- 15
- Issues
CAN'T GET A PREVIEW
Please i do not know why i keep getting this no matter the number of times I try to preview my animation. It just keep loading over and at the end it logs out automatically.…
- Augustine Orji
- Augustine_Orji
- 11 mths ago
- 8 replies
- 63
- 1
- Augustine Orji11 mths ago
- Issues

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