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Import recommended for Unreal Engine presets missing
Hi, I checked everything on youtube and your forums, and UX in tutorials does not align with your current interface. Do you have any updated resources or plan to update the unreal compatibility or…
Julian Garcia Blanquez
Julian_Garcia_Blanquez
updated
4 mths ago
6
replies
25
Last reply
Graeme Kennedy
4 mths ago
Issues
Fix pending
Fix pending
Previewer error
Hi, I got an issue each time after an animation is created and I can't preview as I got the error : "error on initilizing the previewer, please try again" Thanks !
Clement Vitroly
Clement_Vitroly
6 mths ago
1
reply
33
Last reply
DeepMotion_Admin
Admin
4 mths ago
Issues
Acknowledged
Acknowledged
I get a blank page after i click on "Create" for animation
So I'm trying to make an animation, I inserted the video, did the settings then once i clicked on "Create" button i start to see a blank page, like just a white screen.…
Usama Alabbas
Usama_Alabbas
4 mths ago
3
replies
36
1
Last reply
DeepMotion_Admin
Admin
4 mths ago
Issues
Acknowledged
Acknowledged
Cant upload any 20 sec or less video
When I try to upload videos with characters on white background, theres error
JonesJ
EloiseJ
updated
4 mths ago
3
replies
17
Last reply
DeepMotion_Admin
Admin
4 mths ago
Issues
Solved
Solved
i cant scroll on any edit options(hair .face.glasses.etc) on the created avator
KOSGEI ALPHA
KOSGEI_ALPHA
4 mths ago
1
reply
6
Last reply
DeepMotion_Admin
Admin
4 mths ago
Issues
Solved
Solved
Iclone 8 import no longer working
I used to be able to drag an drop fbx into iclone 8, now I am getting an error. I tried to manually put in the deep motion profile, but it still does not work.
Duncan Harmon
Duncan_Harmon
4 mths ago
4
replies
19
Last reply
Lukas Lundberg
4 mths ago
Issues
Acknowledged
Acknowledged
Default character missing from menu
guys i dont know how to pick the default character with root bone fixed option i also dont have the export fbx option with those
Marcin Glowski
Marcin_Glowski
5 mths ago
5
replies
33
Last reply
Seokjun Jin
5 mths ago
Issues
Fix pending
Fix pending
Avaturn Feature is greyed out and not available
Avaturn Feature is greyed out and not available
Mohit Bansal
Mohit_Bansal.4
6 mths ago
1
reply
16
Last reply
DeepMotion_Admin
Admin
6 mths ago
Issues
My animation got stuck at 95%
When I am using a new avaturn new Character and using face mocap then it is Stucking. The old characters are working fine can you look into it
Mohit Bansal
Mohit_Bansal.4
6 mths ago
30
Issues
Solved
Solved
Animations in my library do not open
The animations, whose names are below and in my library, do not open even though I have waited for hours. Although I cleared the browser history and entered from another browser,…
Ozgur Akbal
Ozgur_Akbal
6 mths ago
1
reply
17
Last reply
DeepMotion_Admin
Admin
6 mths ago
Issues
Bone Mapping
Updated UE to 4.27.2, after that the Bone Mapping asset was no longer recognized.
Askar Mm
Askar_Mm
6 mths ago
10
Issues
Animate 3D doesn't go past "Starting job, please wait"
It's been a day and a half with the screen only showing "Starting job, please wait..." after I hit create on Animate 3D. Why is it taking so long? Is it really loading or is it a bug?…
Eduardo M. A. R.
Eduardo_M_A_R
6 mths ago
3
replies
32
Last reply
DeepMotion_Admin
Admin
6 mths ago
Issues
Error
I am unable to creat animation, the icons are not working
Killian Limisi
Killian_Limisi
6 mths ago
1
reply
7
Last reply
DeepMotion_Admin
Admin
6 mths ago
Issues
Create animation get like photo
Explain in photo
Duaa Ib
Duaa_Ib
9 mths ago
1
reply
33
Last reply
DeepMotion_Admin
Admin
6 mths ago
Issues
Not enough credits: 0 remaining, 20 needed for completing the job
Jsvv Jsvv
Jsvv_Jsvv
9 mths ago
2
replies
26
Last reply
DeepMotion_Admin
Admin
6 mths ago
Issues
Stuck at 'Starting job'
Hello, I have uploaded a video to Animate 3d. It was too large for the freemium plan so I selected the downsize video option. When I initialise the process I get the 'starting job' page and it just…
Casey Dobie
Casey_Dobie
8 mths ago
1
reply
28
Last reply
DeepMotion_Admin
Admin
6 mths ago
Issues
Exported FBX does not include the texture/material shown in the animation
Hi, I created a standard character/avatar in the Animate 3D tool (note that I did not upload any custom character of my own). After creating the animation with this character,…
Sud Kum
Sud_Kum
7 mths ago
1
reply
24
Last reply
DeepMotion_Admin
Admin
6 mths ago
Issues
I am not getting textures when importing to my blender
Zxcxcx Sdcs
Zxcxcx_Sdcs
7 mths ago
1
reply
12
Last reply
DeepMotion_Admin
Admin
6 mths ago
Issues
Animation not exporting/importing as a 60fps asset
I am on the innovator subscription, my animation is 60 fps on the website and my input video is 60fps. But when I import the animation into Unity, its only 25fps. In Blender, it's even worse.
Malachi Sigmund
Malachi_Sigmund
7 mths ago
13
Issues
BVH views not matching with green rig in Rotoscope editor
I really want to subscribe and use this program for my animations, but difficulties with the generated BVH file are preventing me from doing so. The above 3 pictures are from 3 different viewers…
John Covey
John_Covey
8 mths ago
21
Issues
Iclone 8 import without 3dXchange
I see on the tutorials there is an issue importing files straight into iclone 8 and Character creater, but you have a work around using the 3Dxchange software.…
Joe Golden
Joe_Golden
8 mths ago
26
Issues
Not enough credits: 0 remaining, 40 needed for completing the job.
Thomas Phillips
Thomas_Phillips
9 mths ago
1
reply
22
Last reply
GongfuTiger
Moderator
8 mths ago
Issues
Deep Motion tips for what sort of input works perfectly?
I've only tried 2 videos, but the results are so bad I must not be understanding something. Are there more tips than the few I found? Is there a sample video I can use in my account,…
Daniel Lawton
Daniel_Lawton
9 mths ago
1
reply
27
Last reply
GongfuTiger
Moderator
9 mths ago
Issues
Animation Skewed -- Help?
The animation has a skewed angle with the closest side smaller and farthest side larger relative to the angle of perspective. This results in the entire animation at about a 30° angle toward the…
Ronald Flowers
Ronald_Flowers
9 mths ago
9
replies
39
Last reply
GongfuTiger
Moderator
9 mths ago
Issues
Didn't got the result
After uploading the video and spending time there was error regarding unit and java
Coding Chef
Coding_Chef
10 mths ago
1
reply
19
Last reply
GongfuTiger
Moderator
10 mths ago
Issues
1
2
3
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