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Не загружает ни одного видео
Пытаюсь загрузить любое видео и получаю пустую страницу. Требования видео соблюдены
- Serhei Shumski
- Serhei_Shumski
- 2 wk ago
- 1 reply
- 4
- Mikolaj-DeepMotion2 wk ago
- Issues
Video Angle Changes For The Download
Hey, when I download the animation the angle suddenly changes: in the preview I saw the character dancing right in front of me, but now I see her a bit from the side.…
- Aesthetics Experiment
- Aesthetics_Experiment
- 2 wk ago
- 7
- Issues
CAN'T GET A PREVIEW
Please i do not know why i keep getting this no matter the number of times I try to preview my animation. It just keep loading over and at the end it logs out automatically.…
- Augustine Orji
- Augustine_Orji
- 1 mth ago
- 8 replies
- 19
- 1
- Augustine Orji1 mth ago
- Issues
I NEED A REFUND!!!
Hey, my name is Jarvis, i wanted to try your starter pack for $9 but i got charged $108. i Canceled my subscription so can i have a refund for my charges
- Jarvis Moore
- Jarvis_Moore
- 1 mth ago
- 1 reply
- 24
- DeepMotionAdmin1 mth ago
- Issues
Multiple Joint Roots Found error message
I posted this under the Q&A section a couple of days ago also. I'm trying to upload a model from CC3. First I set the model into a T-pose, then export from CC3 as an FBX file.…
- Jeff Davies
- Animation junkie
- Jeff_Davies
- 2 mths ago
- 10
- Issues
DOWNLOADING YOUR CHARACTER
My own character with your starter package motion capture with deep motion My own character with my motion capture with deep motion Hi, please why does the animation come with your own character,…
- Orji Augustine Nkemjika
- Orji_Augustine_Nkemjika
- 2 mths ago
- 4 replies
- 16
- 1
- Orji Augustine Nkemjika2 mths ago
- Issues
i can't sign in 😑
😑
- Sepehr Zandevakili
- Sepehr_Zandevakili
- 2 mths ago
- 14
- Issues
Automatic logout
If you do not work for a long time, you will be automatically logged out. I understand. However, the user does not see that he is logged off and waiting for the process to complete.
- Frantisek Harcar
- Frantisek_Harcar
- 2 mths ago
- 1 reply
- 6
- Ergin D2 mths ago
- Issues
Animation Job Failed
I keep facing this error whenever I try creating an animation. What may be the cause?
- Michael Asante
- Michael_Asante
- 4 mths ago
- 3 replies
- 42
- 2
- Nicky-DeepMotion2 mths ago
- Issues
Animation seconds time bug after paying
This popup showed after I uploaded a video for making animation. I only used 10 sec for my freeplan and I still had 20 sec left to use. I upgraded my plan by paying, but still the popup showed.…
- Nao Sakamoto
- Nao_Sakamoto
- 3 mths ago
- 1 reply
- 28
- Nicky-DeepMotion3 mths ago
- Issues
I can't load my rigged character, it gives an error
- Ahmet Karabulut
- Ahmet_Karabulut
- 7 mths ago
- 3 replies
- 30
- 2
- Nicky-DeepMotion3 mths ago
- Issues
Daz Genesis 2 Female: no skeleton error?
Hi, I followed your youtube Daz3d tutorial https://www.youtube.com/watch?v=ZLaiHzi0f9o Fixed the Tpose & exported as FBX But when I upload I get an error insisting there is no rigged skeleton (but…
- David Mouser
- David_Mouser
- 3 mths ago
- 2 replies
- 12
- Ergin D3 mths ago
- Issues
Initializing process.... 0% forever
My 3D rigged character is uploaded successfully but with my mp4 video after clicking "create animation" it does not change from Initializing Process 0% My video is 720p 10sec and not moving,…
- Nao Sakamoto
- Nao_Sakamoto
- 4 mths ago
- 2 replies
- 20
- 1
- Ergin D3 mths ago
- Issues
creating an animation hangs after start
I have a new freemium account just created last week. Uploaded my vid and created a BVH file with no issues. This week, there is a new log on interface wanting me to an an app to my dashboard or…
- Mike N
- Mike_N
- 4 mths ago
- 3 replies
- 23
- Ergin D4 mths ago
- Issues
Can't upload a 26 seconds video with a free account with 30 seconds remaining
Hello, I have a free account with 30 seconds left at the moment. I am trying to upload a 26 seconds long video but a pop-up appears telling me that I only have 10 seconds available with my current…
- SioraFede
- Federica_Armani
- 4 mths ago
- 2 replies
- 23
- SioraFede4 mths ago
- Issues
Blender 2.93.1 - Exported .glb/.gltf models have no textures
Hi, I've been trying to export different combinations for my custom character created in Blender. It's a simple robot with a principled shader applied using diffuse, roughness, normal, and metallic .…
- Pierre Schiller
- Pierre_Schiller
- 6 mths ago
- 13 replies
- 308
- 1
- Pierre Schiller5 mths ago
- Issues
lips and eyes not work after download fbx file
hello sir i have a issue in face tracking i move my eyes and lips in video after creating animation i preview my animation my character also move his lips and eyes but after download my animation i…
- noob of students
- designer
- noob_of_students
- 5 mths ago
- 7
- Issues
Access Forbidden
Hi - I'm evaluating Deep Motion for our studio. I was able to login yesterday and earlier today, but now all that returns is "Access Forbidden" Tried multiple times.…
- Paul Kardos
- Paul_Kardos
- 6 mths ago
- 10 replies
- 22
- Paul Kardos6 mths ago
- Issues
smoothing is dangerous
be careful with smoothing, I noticed improvements , but also noticed some stiffness issues. please be gentle with it, it can squeeze the life out of the animation.
- Sam SMITH
- Sam_SMITH
- 1 yr ago
- 6 replies
- 55
- 1
- GongfuTigerModerator6 mths ago
- Issues
Issues converting my BVH an FBX video into iclone
Please I tried converting my exported result of the BVH and the FBX motion capture from my video into 3DXchanger but each time I export into iclone I won't find the motion file in the motion file…
- Joseph Wilfred
- Joseph_Wilfred
- 6 mths ago
- 1 reply
- 8
- Nicky-DeepMotion6 mths ago
- Issues
How can I add scence and delete video background?
Dear Deep Motion's Support Team, I would like to create work-out tutorial videos like this: https://www.youtube.com/watch?v=V7cdJ9-T6CM How can I add nice scene to video and delete original video.…
- Sophie Nguyen
- Sophie_Nguyen
- 6 mths ago
- 1 reply
- 18
- 1
- GongfuTigerModerator6 mths ago
- Issues
Mp4 jitters out of sync with audio?
downloading MP4 the video jitters out of sync with the audio. The Video then ends too early but the sound plays through. I have downloaded a few times with the same result,…
- Nigel Brown
- Nigel_Brown
- 6 mths ago
- 8
- Issues
This issues clear please
Sorry something went wrong processing this job, no animation time will be deducted from your account. If the problem continues please contact DeepMotion Support.
- Harish Arun
- Harish_Arun
- 6 mths ago
- 15
- 1
- Issues
Can't upgrade from Freemiun to Professional
Hi! I can't upgrade using your site. When I select the plan there is no Order button. If I click Select Plan there is an infinite loop of actions. Could you please tell me how to upgrade?…
- Mitya SORKIN
- Mitya_SORKIN
- 7 mths ago
- 2 replies
- 16
- Mitya SORKIN7 mths ago
- Issues
The body animation is not performing as in the video plss help
the body is not animating and just moving here and there so pls help me and look it in the models and the video...
- Rahul
- rahul
- 8 mths ago
- 26
- Issues

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