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Can't upload a 26 seconds video with a free account with 30 seconds remaining
Hello, I have a free account with 30 seconds left at the moment. I am trying to upload a 26 seconds long video but a pop-up appears telling me that I only have 10 seconds available with my current…
SioraFede
Federica_Armani
2 yrs ago
2
replies
32
Last reply
SioraFede
2 yrs ago
Issues
lips and eyes not work after download fbx file
hello sir i have a issue in face tracking i move my eyes and lips in video after creating animation i preview my animation my character also move his lips and eyes but after download my animation i…
noob of students
designer
noob_of_students
updated
2 yrs ago
14
Issues
Access Forbidden
Hi - I'm evaluating Deep Motion for our studio. I was able to login yesterday and earlier today, but now all that returns is "Access Forbidden" Tried multiple times.…
Paul Kardos
Paul_Kardos
2 yrs ago
10
replies
34
Last reply
Paul Kardos
2 yrs ago
Issues
Issues converting my BVH an FBX video into iclone
Please I tried converting my exported result of the BVH and the FBX motion capture from my video into 3DXchanger but each time I export into iclone I won't find the motion file in the motion file…
Joseph Wilfred
Joseph_Wilfred
2 yrs ago
1
reply
37
Last reply
Nicky-DeepMotion
2 yrs ago
Issues
Mp4 jitters out of sync with audio?
downloading MP4 the video jitters out of sync with the audio. The Video then ends too early but the sound plays through. I have downloaded a few times with the same result,…
Nigel Brown
Nigel_Brown
2 yrs ago
9
Issues
Can't upgrade from Freemiun to Professional
Hi! I can't upgrade using your site. When I select the plan there is no Order button. If I click Select Plan there is an infinite loop of actions. Could you please tell me how to upgrade?…
Mitya SORKIN
Mitya_SORKIN
2 yrs ago
2
replies
17
Last reply
Mitya SORKIN
2 yrs ago
Issues
The body animation is not performing as in the video plss help
the body is not animating and just moving here and there so pls help me and look it in the models and the video...
Rahul
rahul
2 yrs ago
36
Issues
Just upgrade to starter but no time value.
where is my 180mins?
Chia-Ming Cheng
ChiaMing_Cheng
2 yrs ago
8
replies
52
Last reply
GongfuTiger
Moderator
2 yrs ago
Issues
neverending uploading DATA times animate3D.
LOL i don't know what to do i used 1080 and tried 720 the camera is fixed everything is kyul are you guys closed on the weekends? also after this there is the que thingy LOL.…
Mariam Ozzy
Mariam_Ozzy
2 yrs ago
3
replies
33
Last reply
Mariam Ozzy
2 yrs ago
Issues
Issue with Physics filter
When I using without physics filter it works totally fine but when I on it my model head goes into crazy moment, Pls help me
Mohit Bansal
Mohit_Bansal.4
2 yrs ago
23
Issues
Error upload custom character
Hello! I am trying to load a model exported from iclone, but I get an infinite load and an unknown error.
Sergei Smagin
Sergei_Smagin
3 yrs ago
34
Issues
Bug in the system for upgrading
I am trying to upgrade and when it asks me what country I am in, I choose Canada, but I don’t get the option to choose my Province. It only gives States as an option.…
Ryan Saper
Ryan_Saper
3 yrs ago
1
reply
9
Last reply
GongfuTiger
Moderator
3 yrs ago
Issues
Page is stuck at "Creating Animation"
Hi! I uploaded a custom FBX and footage but once I begin the upload the progress bar stays empty at "Creating Animations.." what could have caused this and how might I fix it? Thank you!
Mel Lamomarco
Mel_Lamomarco
3 yrs ago
4
replies
56
Last reply
Mel Lamomarco
3 yrs ago
Issues
First preview good. Second one very twitchy. Why?
My first try at DeepMotion Animate 3D provided a good preview. I tried it a second time (same video, just shortened from 19 to 7-seconds) and the preview is very twitchy - model is kicking leg…
Mark Duignan
Novice
Mark_Duignan
3 yrs ago
1
reply
31
Last reply
Mark Duignan
3 yrs ago
Issues
Does not deduct minutes, from Animations removed.
I was wondering why when I delete a motion from library that my account is not re-credited?
Sam SMITH
Sam_SMITH
3 yrs ago
4
replies
64
Last reply
Sam SMITH
3 yrs ago
Issues
Same video, new algorithm, results in standing still
I've uploaded the same video I did with the previous version, which had an ok result, and with 2.4 it is just a standing still model.
Fernando Closs
Fernando_Closs
3 yrs ago
3
replies
22
Last reply
GongfuTiger
Moderator
3 yrs ago
Issues
Jitters are back ?
Ok I just saw that theres something wrong and its now jittering. to much.
Sam SMITH
Sam_SMITH
3 yrs ago
25
Issues
Fix it guys!
Error and busy sever all the way! This is the 2nd I comeback to this website, maybe the last!
Minh Nhat
Minh_Nhat
updated
3 yrs ago
2
replies
42
Last reply
Sam SMITH
3 yrs ago
Issues
no sound?
no sound where there was sound before in preview, I tried both browsers, seems like a new issue
Sam SMITH
Sam_SMITH
3 yrs ago
3
replies
15
Last reply
GongfuTiger
Moderator
3 yrs ago
Issues
Everything work fine!
I find out that when I upload an UE4 manequin rig the system with hang when generating animation! If I use default Deep motion rig, everything willwork fine!👍
Minh Nhat
Minh_Nhat
updated
3 yrs ago
19
Issues
Animate 3D Cloud Load error
Hello , how are you? I am currently trying to create a project with the Animate 3D Cloud solution but the screen just shows a continuous loading bar until I get an error prompt.
Jacob Rosa
Jacob_Rosa
3 yrs ago
3
replies
56
Last reply
Jacob Rosa
3 yrs ago
Issues
1
2
3
4
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