Animate 3D Cloud Load error

Hello , how are you? I am currently trying to  create a project with the Animate 3D Cloud  solution but the  screen just shows a continuous loading bar until I get an error prompt.

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  • Jacob Rosa Yes, this is a known issue, rest assured that our team is working diligently to bring the service back up and running smoothly. We do not have an ETA at this time but will update you here when we do. Thank you for your patience!

  • Jacob Rosa This issue should be fixed now. Please refresh your browser and try logging in again and let us know if you continue to experience any further issues. Thanks!

      • Jacob Rosa
      • Jacob_Rosa
      • 6 mths ago
      • Reported - view

      DeepMotion_Admin  Thank you very much.  The issue was addressed very quickly and I was able to check out  a test video clip with one of my 3D models. I appreciate your fast response.  I definitely  will be using  this for my future projects and have sent out a request for the real time  body tracking. 

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  • 6 mths agoLast active
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