Multiple Joint Roots Found error message
I'm trying to upload a model from CC3. First I set the model into a T-pose, then export from CC3 as an FBX file. I open the FBX in 3DXchange and then re-export it as an FBX but without the animation. When I upload it to Deepmotion, I get an error message about the model having multiple joint roots.
Am I doing something wrong? I'm using the free service if that makes a difference. I tried to upload the model, but I get an error on every upload with a "code 0" response.
OK, I have resolved this issue on the DeepMotion side. I uploaded a fully clothed character with no accessories and was able to animate it. I ran into all sorts of trouble getting the animation back into 3DXchange and finally into iClone7 and saved the animation as a reuable .rlMotion file, but I did get it all working. I plan on making a quick YouTube video on this since I think this is a workflow that many folks that use iClone and DeepMotion would be interested in. Thanks for your help!
Looks like I may have spoken too soon. My root problem was because I exported from CC3, NOT iClone7. Once I took the time to fully watch your tutorial video, it worked like a charm!
On the plus side, I now have step-by-step instructions for fixing the bone mappings (in 3DXchange) if you happened to export from CC3. :)