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Re: Problem uploading of 3d model. What is the filename of your 3D model ? Can you rename it to something plain such as "simple.fbx" or "simple.glb" ?
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
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Re: Can we have more than1 actor? We are hard at work on releasing multi person tracking support in 1-2 month.
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- GongfuTiger
- 1 yr ago
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- Reported - view
Re: Import FBX with texture you need embed textures/materials into the same FBX in order to preview the animation result with textures on our website. However even you don’t include textures in the FBX it still doesn’t affect…
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- Questions & Answers
- Reported - view
Re: Can i create Characters with Motion Animation like Dunzo Online Grocery Store in Chennai? Yes, you can sign up Animate 3D service from here and start create animations from just video clips. It's exactly designed to empower content marketing team without a 3D Animation Team to create 3D…
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- GongfuTiger
- 1 yr ago
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Re: Not enough credits: 0 remaining, 40 needed for completing the job. You can upgrade to higher subscription plans to receive more credits immediately who wait until the next month when the monthly credits refill.
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- Issues
- Reported - view
Re: Feet are never fully on the ground Can you share the test videos here or send them to support@deepmotion.com if they can't be shared ?
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- Questions & Answers
- Reported - view
Re: Deep Motion tips for what sort of input works perfectly? Here are some free sample videos that you can use to test the service. https://youtu.be/CVHrRlRYgl8 Here is the video capture guideline you can reference to shoot a video that fits Animate 3D's…
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- GongfuTiger
- 1 yr ago
- Issues
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Re: Animation Skewed -- Help? @Ronald Flowers Good luck! Here are some sideview videos that worked well from Endless Reference. You can reference the camera angle and zoom of their settings: https://www.youtube.…
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- GongfuTiger
- 1 yr ago
- Issues
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Re: Animation Skewed -- Help? @Ronald Flowers Glad that you found some settings that worked for you! The type of lens probably played a more important factor than the body of the cameras.…
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- GongfuTiger
- 1 yr ago
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Re: Animation Skewed -- Help? @Ronald Flowers Thank you for the feedback. How about position the camera a bit lower and make the camera look "up" a little bit instead of look "down" at the character ?
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- Issues
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Re: Animation Skewed -- Help? @Ronald Flowers Here are a few suggestions to fix the tilting problem: 1) Only include one shot in a clip that includes only a single fixed camera setting.…
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- GongfuTiger
- 1 yr ago
- Issues
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Re: Do you support photos? Yes it can extract static pose from an image. Make sure to switch to the 3D Pose tab from the 3D animation tab in the Create page.
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- Feature Requests
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Re: Didn't got the result feel free to send the errors or screenshots to support@deepmotion.com
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- GongfuTiger
- 1 yr ago
- Issues
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Re: without video edit ? you need upload a video to generate an animation and only then can you use RotoScoping tool to edit or polish the animation.
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- 1
- Questions & Answers
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Re: why I have no credits ? @HAITAO YU Your account should have been fixed now and you should have about 480 credits for the current month. Please email support@deepmotion.com for any additional technical support issues you…
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- GongfuTiger
- 1 yr ago
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Re: why I have no credits ? @HAITAO YU Thank you for subscribing to Innovator annual plan. We are doing a service maintenance right now that may have impacted your available credits.…
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- GongfuTiger
- 1 yr ago
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Re: change my account anual -> month (paid already) @over the hand Please contact support@deepmotion.com for more detailed information.
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- Questions & Answers
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Re: change my account anual -> month (paid already) @The hand Over The reason that you didn't see the option to update your plan was because you cancelled the subscription already. In order to downgrade from your Pro Annual to Pro Monthly you can…
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- GongfuTiger
- 1 yr ago
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Re: Can Someone rate me cc:Animation by Deepmotion Looks cool !
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- GongfuTiger
- 1 yr ago
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Re: Hello I am not able to upload the character You need probably 2/3 of the ARKit blendshapes listed in the FAQ above. Also it's possible to remap non-ARKit blendshapes to ARKit blendshapes in DCC tools like Blender.…
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- Questions & Answers
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Re: Hello I am not able to upload the character @Sada Sd Please refer to the FACE Tracking FAQ for the list of required shapekeys (aka "blendshapes")
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- Questions & Answers
- Reported - view
Re: Cannot Upgrade Plan @Jack Broome Thank you for reporting this problem to us. We have just fixed this problem in our pricing page and now you should be able to upgrade your plan to the next tier.…
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- Issues
- Reported - view
Re: Is there a Unity plugin (sdk) provided by deepmotion? The following Github repo has the document of the Rest API of Animate 3D that you can invoke from any programming language (e.g. C#, JaveScript, Python) in any environment (e.g.…
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- Questions & Answers
- Reported - view
Re: Stuck in loading That's great ! Thank you for your patience.
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- Issues
- Reported - view
Re: Website Stuck at "Still loading, please wait..." Sorry, Google updated their DB again which interrupted our server's operation. It's fixed just now. Please try again.
- GongfuTigerModerator
- GongfuTiger
- 1 yr ago
- Issues
- Reported - view

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