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why I have no credits ?

I have paid annual  one year service for innovator , but My account have only 6 credits  ,I have not create one video after I paid , I think my account should have more credits ,what happened to my account ?

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  • HAITAO YU Thank you for subscribing to Innovator annual plan. We are doing a service maintenance right now that may have impacted your available credits. We will check your account as soon as we have completed the maintenance and let you know.

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    • HAITAO YU Your account should have been fixed now and you should have about 480 credits for the current month. Please email support@deepmotion.com for any additional technical support issues you may have. Thanks!

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