reverts back to login page

when initiating an animation job the deep motion reverts back to the login page ,this happens once video is selected and animation starts initializing , need solution ASAP

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Can you send an email to support@deepmotion.com to report the issue with screenshot of the errors and the video you used to reproduce the problem ? Also if you are using Chrome or Firefox you can right click, open the console and copy/paste any potential warning/error messages into the email to provide us more information to investigate. Thanks!

    Like
Like Follow
  • 4 mths agoLast active
  • 1Replies
  • 7Views
  • 1 Following