Issue with monthly subscription

Hi,

I'm reaching out to you here as I couldn't find a support email.

I recently subscribed to the monthly Professional plan, but both in my profile and in my dashboard, the account appears as Freemium.

I could use the service, as the Freemium limits were actually removed, but now I can't cancel my subscription, only my whole account.

I'd appreciate a prompt response as we're nearing the end of the month, and I'd like to avoid an unnecessary charge.

Thank you so much!

Daniel.