My Account

Hi all, I signed up for a free trail for 7 days and it says my subscription is Innovator. Is this normal, and is there a way to delete my account as well? I don't think I need this account any more. 

3replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Eesh Ka  Thanks for reaching out! What you're seeing is a known UI bug that we have since fixed. We recommend you refresh your browser cache, try a different browser, or view in private mode to confirm this. 

    In addition, your account should be on our Freemium plan which is permanently free and gives you 2 minutes of free animation generation per month and resets monthly. 

    Please let us know if you continue to experience any issues or have any other questions!

    Like 1
      • Eesh Ka
      • Eesh_Ka
      • 3 yrs ago
      • Reported - view

      DeepMotion Also I'm not sure but is there an option to delete an account? 

      Like
    • Eesh Ka  If you'd like to permanently delete your account, please reach out to us at support@deepmotion.com and we can assist you with that!

      Like
Like Follow
  • 3 yrs agoLast active
  • 3Replies
  • 96Views
  • 3 Following