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Please be sure you are following our Custom Character FAQ rig set up here: https://blog.deepmotion.com/2020/11/19/animate-3d-custom-characters/
It has a rig and blendshapes for the face (+t-pose) but when I try uploading it it gives me "Unknown error." If you need the blender file I will provide it.
Please be sure you are following our Custom Character FAQ rig set up here: https://blog.deepmotion.com/2020/11/19/animate-3d-custom-characters/