Can't create another animation with my free account

Not enough animation time available, video is 37.118 seconds long but only 11 second(s) of animation time remaining.

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  • What it shows me and the video I uploaded

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  • Hi John Felix Your account is showing a few things here:

    • Your Freemium account only allows for 10 second uploads at a time.
      • Please trim your video down to 10 seconds in order to finish your upload. 
    • You only have 11 seconds of animation time remaining when you are trying to upload a video that is 37 seconds long.
      • You only have 11 seconds more of animation time on your account. Please upgrade your subscription to get access to more animation time. 
    • Your video resolution is too high
      • Please trim the height of your video to be 1080p or less

    You can check out our pricing page here if you'd like to increase any of these max limits that come with your Freemium account. 

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  • 6 mths agoLast active
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