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Re: Issues converting my BVH an FBX video into iclone Hi Joseph, can you elaborate your issue? I don't fully understand. Could you please tell me: 1. Are you trying to import the BVH file into 3DXchange? Or FBX file? 2. How do you import? 3.…
- Nicky-DeepMotion
- Nicky_He
- 2 yrs ago
- Issues
- Reported - view
Re: The old models are no longer valid? @Wares Warels Are you moving the joints?
- Nicky-DeepMotion
- Nicky_He
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: The old models are no longer valid? @Wares Warels Hi Wares, We inspected the model very closely, and the model doesn't meet our custom character requirements: https://forum.deepmotion.com/t/h7hmwhj/animate-3d-custom-character-faq…
Attachment
- Nicky-DeepMotion
- Nicky_He
- 2 yrs ago
- 1
- Questions & Answers
- Reported - view
Re: The old models are no longer valid? @Wares Warels Could you provide us the original model instead of the one exported from 3ds max?
- Nicky-DeepMotion
- Nicky_He
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: The old models are no longer valid? @Wares Warels looking at the model and just want to clarify with you: is it originally made in 3ds Max 2017?
- Nicky-DeepMotion
- Nicky_He
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: The old models are no longer valid? @Wares Warels The .bip file is currently not supported.
- Nicky-DeepMotion
- Nicky_He
- 2 yrs ago
- 1
- Questions & Answers
- Reported - view
Re: The old models are no longer valid? Hi Wares, I think there maybe several issue here. When trying to import your model into our service, we are able to upload the character and create animation with it.…
- Nicky-DeepMotion
- Nicky_He
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: The old models are no longer valid? Hi @Wares Warels , it seems that we are not able to retrieve the bind pose of your model correctly any more. To help us identify the issue, may I ask what software is this model made from? Thanks,…
- Nicky-DeepMotion
- Nicky_He
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Importing to Blender Thanks for sharing!
- Nicky-DeepMotion
- Nicky_He
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Importing to Blender Hi @Henrik Allen , do you mind providing your custom charatcer to us, so that we can take a look? You can send the model through email to support@deepmotion.com
- Nicky-DeepMotion
- Nicky_He
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: Knees slightly bent. Am I too tall? Hi Mark, Your height should not affect the AI. Could you check if you are following the video capture guide: https://www.youtube.com/watch?v=x15IW1Gbv6U In general,…
- Nicky-DeepMotion
- Nicky_He
- 2 yrs ago
- 1
- Questions & Answers
- Reported - view
Re: Model back-to-front Hi @Henrik Allen , Could you check if your model is facing the right way? The model should be facing the front.
- Nicky-DeepMotion
- Nicky_He
- 2 yrs ago
- Questions & Answers
- Reported - view
Re: DAZ3d custom character upload error (joints with spaces) @Kevin Generic Thanks for the clarification. Yes, we have some known issues with the Gen8 model and Gen3 model regarding either loading it into Animate 3D or applying the animation onto the original…
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- Issues
- Reported - view
Re: DAZ3d custom character upload error (joints with spaces) Hi @Kevin Generic , thanks for letting us know this issue. Could you provide us the model you are using? You can send it to the support email support@deepmotion.com. We will take a look at the issue.…
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- Issues
- Reported - view
Re: Download Skeleton Rig for Unreal Engine 4 Hi @Triaxial ThreeD , We are now including mesh in our default character's fbx output. You will be able to import it into Unreal, and the rest is standard Unreal animation retargeting process.…
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- Questions & Answers
- Reported - view
Re: can't import fbx model Hi @Alice Prum , It seems that your model's size is very huge. Can you scale it to a real human size? (around 1.5m-2m)? Please also check the unit you are exporting.…
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- Questions & Answers
- Reported - view
Re: Download Skeleton Rig for Unreal Engine 4 Hi @Triaxial ThreeD , Thanks for the suggestion. We are working on this and will release something soon :) Best, DeepMotion Team
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- Questions & Answers
- Reported - view
Re: FBX doesn't look good. @Chetan Gogoi Hi Chetan, are you also trying to import downloaded Animate3D standard character into Blender and Unreal?
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- Issues
- Reported - view
Re: FBX doesn't look good. Hi Vitalii, The output for our standard characters currently doesn't have mesh in the fbx. It seems that Blender and Unreal both have some issues related to importing skeleton-only fbx.…
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- Issues
- Reported - view
Re: Did anyone have any luck animating Genesis figures? Hi @Shadi I. , just want to follow up on this, have you managed to solve this issue? If not, we can take a look at your asset.
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- Questions & Answers
- Reported - view
Re: T Pose Issue Hi Jake, you can take a look at our custom character FAQ: https://forum.deepmotion.com/t/h7hmwhj/animate-3d-custom-character-faq If you are sure that the character is posed in T pose, i.e.…
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- Questions & Answers
- Reported - view
Re: Animate 3D - Old Custom Character @Cleo Thrower Hi, what we are recommending here is to use an average human scale. This is to achieve better result when applying physics simulation on the character.
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- Questions & Answers
- Reported - view
Re: Did anyone have any luck animating Genesis figures? Hi @Shadi I. it is possible that the model's hierarchy does not match our requirement. You can find our requirement in the forum's custom character FAQ. https://forum.deepmotion.…
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- Questions & Answers
- Reported - view
Re: Does Deep Motion support finger tracking? Hi @Alan Kent , we would like to confirm with you that you are retargeting our default character (the download file does not have mesh) onto your custom character in Unity.…
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- Questions & Answers
- Reported - view
Re: Guidance on FBX -> Blender Settings Hi Jesse, I assume that you are working with our standard characters. ( Default Character Type is selected) The output fbx package of this type does not have mesh included.…
- Nicky-DeepMotion
- Nicky_He
- 3 yrs ago
- 1
- Questions & Answers
- Reported - view

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