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Not enough credits: 0 remaining, 40 needed for completing the job.
Thomas Phillips
Thomas_Phillips
1 yr ago
1
reply
26
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
Deep Motion tips for what sort of input works perfectly?
I've only tried 2 videos, but the results are so bad I must not be understanding something. Are there more tips than the few I found? Is there a sample video I can use in my account,…
Daniel Lawton
Daniel_Lawton
1 yr ago
1
reply
33
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
Animation Skewed -- Help?
The animation has a skewed angle with the closest side smaller and farthest side larger relative to the angle of perspective. This results in the entire animation at about a 30° angle toward the…
Ronald Flowers
Ronald_Flowers
1 yr ago
9
replies
45
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
Didn't got the result
After uploading the video and spending time there was error regarding unit and java
Coding Chef
Coding_Chef
1 yr ago
1
reply
22
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
Can't Create an Animation
Everytime I start a job on creating an animation, it shows an empty window. When I press OK, it's stuck on "Initializing process" forever. Anyone also experiencing this issue atm? Please help!
Jumel Josh Bigornia
Jumel_Josh_Bigornia
1 yr ago
4
replies
50
Last reply
Jumel Josh Bigornia
1 yr ago
Issues
Issue uploading FBX file of Daz3d's Genesis 9
When I attempt to upload an FBX file of Daz3d's new Genesis 9 figure a blank box appears with an OK button but nothing is uploaded. Is Daz3d's Genesis 9 supported by Animate 3D?…
David Mouser
David_Mouser
1 yr ago
26
Issues
Cannot Upgrade Plan
Hey, I have shot some video in portrait mode on my phone, this resolution (as its portrait) sits just outside of the allowed resolution for my Innovator account.…
Jack Broome
Jack_Broome.1
1 yr ago
1
reply
19
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
Custom character download no motion
Custom character, hand tracking. looking at the rotoscope, the video seems to have tracked well when downloaded, only the hands move on the rig, even though there was much more motion.…
Elijah Ober
Elijah_Ober
1 yr ago
24
Issues
Stuck in loading
I created new project. But an empty error window was popped and then my account was stuck in loading... help please.
Sungwook Bang
Sungwook_Bang
1 yr ago
7
replies
71
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
Website Stuck at "Still loading, please wait..."
Hi, I can't work with the website today as I can't acces the dashboard. I tried to delete the cache, log in again, on an other computer, an other web browser....…
Clement Vitroly
Clement_Vitroly
1 yr ago
1
reply
33
1
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
I am confussed on how to upload a video
Chrisphine Murima
Chrisphine_Murima
1 yr ago
1
reply
15
Last reply
DeepMotion_Admin
Admin
1 yr ago
Issues
Compatibility with Three.js
Hi, I recently exported a VRM from Vroid Studio and created an animation with it using DeepMotion. Within DeepMotion the animation works well but when importing back into Three.…
Jason Daly
Jason_Daly
1 yr ago
12
Issues
mixamo carecter file uplod
not uplod ples solving
Md Salim
Md_Salim
updated
1 yr ago
8
Issues
Deformation issues
Testing a pose with a custom character resulted in this. My guess is bone rotation? Armature works fine in blender and Unreal. The rotoscope shows that the pose was tracked quite well.…
Aldebaran De Tauro
Aldebaran_De_Tauro
1 yr ago
1
reply
17
1
Last reply
Aldebaran De Tauro
1 yr ago
Issues
0% forever
Syunrin Ko
Syunrin_Ko
1 yr ago
2
replies
22
Last reply
Syunrin Ko
1 yr ago
Issues
Verification problem
Not able to verify from this step.
Hansika Rathod
Hansika_Rathod
1 yr ago
22
Issues
Stuck at "Initializing process" indefinitely
I'm attempting to generate an animation with a ReadyPlayerMe avatar in Animate 3D and it has been stuck at "Initializing process" for several hours. I haven't run into any issues with this specific…
Braden Roy
Braden_Roy
1 yr ago
2
replies
45
Last reply
Braden Roy
1 yr ago
Issues
Blendshape and face tracking issues
is anyone else having issues with retargeting their face animations in Maya? I used the deepmotion default model and facial expressions came out fine but when I try to retarget the fbx on my custom…
Navid Bolorforoush
Navid_Bolorforoush
1 yr ago
22
Issues
Waited a few months, still didn't get credits
I have waited for a couple of months and it still won't give me my 30 credits. If you could fix this problem that would be great!
Joehn Revives
Joehn_Revives
1 yr ago
1
reply
36
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
Can't access: still loading... please wait...
I can't access any products. The screen was: "still loading... please wait...". And then, "A network error occurred. This could be a dropped internet connection or a potential CORS issue.…
Le Tran Trung Nghia
Le_Tran_Trung_Nghia
1 yr ago
70
1
Issues
Exported Wrong angle
show correctly in 3d preview but when exporting, side angel is exported.
Bhai Dupare
Bhai_Dupare
1 yr ago
1
reply
50
1
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
reverts back to login page
when initiating an animation job the deep motion reverts back to the login page ,this happens once video is selected and animation starts initializing , need solution ASAP
Adnan Hassan
Adnan_Hassan
1 yr ago
1
reply
31
Last reply
GongfuTiger
Moderator
1 yr ago
Issues
I'm in the middle of a job and I have to wait until July 12 to continue,
I don't like the points system, I'm in the middle of a job and I have to wait until July 12 to continue, I want to cancel this subscription and get my money back,…
Santos Franco
Santos_Franco
1 yr ago
5
replies
40
Last reply
Santos Franco
1 yr ago
Issues
Login failed
can not logged in my account. After creating account i go for Sign in but it always loading and can not go to my account. I tried it other browser but unsuccessful. So please help me.
Sayandeep Adak
Sayandeep_Adak
1 yr ago
1
reply
184
Last reply
DeepMotion_Admin
Admin
1 yr ago
Issues
Issue with monthly subscription
Hi, I'm reaching out to you here as I couldn't find a support email. I recently subscribed to the monthly Professional plan, but both in my profile and in my dashboard,…
Daniel Albas
Daniel_Albas
1 yr ago
2
replies
32
Last reply
Daniel Albas
1 yr ago
Issues
1
2
3
4
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